Academic Computing Services

You may have heard that new D’Youville students (starting in June 2008) are being issued a username for the DYC network that is different than the style of usernames given to students who have been at D’Youville for a while.

New students can use the login instructions that are available at any of the following locations:

• Academic Computing Services (BFC-008)
• Connections (Bauer Family Academic Center, first floor)
• Montante Family Library (circulation desk and reference desk)
• Computing & Network Services (Madonna Hall, room 103)

If you started at D’Youville before June 2008, but you’re not sure what your DYC network user name is, stop in to the office (Bauer Family Academic Center, room BFC-008) and talk to one of the staff, who will be glad to help you get logged in.

No matter what your username is, if you forgot your password and need to reset it, stop in to BFC-008 with your photo ID, and we’ll help you.

What can you log into with your DYC network username and password?

• college computers at the library, the computer labs, and in computer classrooms
• the wireless network on campus (when you have a laptop with a WiFi network card)
• your DYC webmail (email) from any computer connected to the internet
• STACI from any computer connected to the internet

Important note: We strongly urge students to use strong passwords and to change them regularly to keep their account secure and their personal information private. If you have any questions about how to change your password, please ask at the help desk of the computer lab or in the office of Academic Computing Services.

Student access to STACI has been upgraded to allow login with the college network username and password, instead of the separate username that has been in use for STACI.

The “Classic STACI” username and passwords will only work for a limited time, so if you don’t know your DYC network password, contact Academic Computing Services as soon as possible for help getting logged in. For students who started coming to D’Youville after June 2008, don’t feel confused–you were never given a “STACI login” (because your DYC network login is the only thing you need to log in to STACI).

If you forget your network username or password, come to BFC-008 with your photo id to have it reset.

D’Youville does not charge students for printing, but there is a limit on what students can print.

• Print only academic work; printing for personal use is not allowed.
• Do not print more than two copies of any one document. Print one to turn in to your instructor, and one to keep for your own records.
• Do not scan something and print copies of it—that’s what photocopiers are for.
• When your class requires you to make copies of your work to hand out to your classmates, do not print those copies in the computer lab, because it is not fair to other students who will have to wait for the printer to be available. Instead, use one a photocopier.

We are doing everything we can to keep costs down, because printing is expensive.

For more information about printing, click here to browse other posts on this web site. For information about other policies, click here.

If you have any questions about printing, please call the office at extension 7867.

One of the more frequently asked questions (FAQ) we hear is about which login to use for which computer-based service. With several different usernames and passwords that a student could use on campus, it is not hard to get them mixed up.

For example, if you’re using your own laptop computer to connect to Blackboard wirelessly on the college’s wireless network, you’ll have to use two separate usernames and passwords. The table below helps straighten it out.

Here’s a quick overview of which login goes with which service:

• For more information about passwords that students use on campus, click here to browse through other posts on this web site.
• For more information about STACI, click here to browse through other posts on this web site.
• To read more FAQ’s and answers, click here to browse through other posts on this web site.

The computers in the computer classrooms and the computer labs have more than one web browser installed, so that if the web site you’re trying to access is picky about which browser you use, you have enough choices to get where you want to go.

Here’s a short list of some known issues:

Sometimes, you’ll find that the browser that works on your own computer doesn’t let you access the same web site when you’re using a college computer. There are a number of variables affecting your ability to connect, so rather than try to troubleshoot each potential problem, our advice is to just try the same web site with a different browser.